Sincere Studio's refund, reschedule, and cancellation policy is as follows.

 

Please note, in order to stay open, we cannot make exceptions to our policy even in the case of illness or emergencies.

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For 1-2 session classes:

24hrs or less after booking: full refund

10 days or more before the start of the class: One time reschedule or equivalent class credit

Less than 10 days before the start of the class: No class credit, reschedule, or refund

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for multi-week courses longer than two weeks: 

24hrs or less after booking: full refund

14 days or more before the start of the class: One time reschedule or equivalent class credit

13 days or less before the start of the class: No class credit, reschedule, or refund

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For Community classes:

24hrs or more before class start: full refund

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For Intro to Sewing multi-week classes:

These classes build on each other, therefore it's required to take them in order. Missing one class will result in not advancing to the next class. Missed classes can be made up by joining the next series if there are open spots (rescheduling fee applies). 

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If you miss the first class: You may join the next series if there’s an open spot 12 hours or less before the first class in the series. (20% rescheduling fee, calculated from entire series cost*)

 

If you miss the second class: You may join the next series if there’s an open spot after the first class ends. (20% rescheduling fee, calculated from ⅔ of series cost*).

 

If you miss the third class: You may join the next series if there’s an open spot after the first class ends (20% rescheduling fee, calculated from ⅓ of series cost*)

*cost refers to price paid by participant, inclusive of sliding scale discounts

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to reschedule or cancel your class please email us at hello@sincerestudiopdx.org

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